At BILLY Footwear, we understand that great shoes deserve an equally great delivery experience. Whether you’re shopping for our innovative wide-fit designs, adaptive styles, or comfortable everyday footwear, we’ve made getting your new favorites as simple as our signature zipper technology.

Global Shipping Made Simple

We proudly ship our inclusive footwear designs worldwide (excluding some remote areas and parts of Asia). No matter where you are, we’ll get your BILLY shoes to you with reliable service and transparent timelines.

Your Shipping Options

1. Standard Shipping ($12.95)

Carriers: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Ideal when you want your new shoes a bit faster. Our premium carriers ensure secure and trackable delivery of your comfortable footwear.

2. Free Shipping (Orders $50+)

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Perfect for budget-conscious shoppers who don’t mind waiting a little longer. Enjoy our complete collection of adaptive and stylish shoes without paying extra for delivery.

What to Expect

  • Fast Processing: Your order will be packed and ready to ship within 1-2 business days
  • Tracking Information: Receive email updates with tracking details once your order ships
  • Secure Packaging: Your shoes arrive in perfect condition, ready to wear
  • Easy Returns: Not satisfied? You have 15 days after delivery to initiate a return

Why Our Customers Love Our Delivery

“The shoes arrived faster than I expected, and the packaging was so thoughtful – it really shows they care about their customers’ experience.” – Sarah J., Michigan

“As someone with mobility challenges, I appreciate not having to go to a store. The free shipping option makes it easy to try different styles at home.” – Michael T., UK

Have Questions About Delivery?

Our friendly customer service team at [email protected] is always happy to help with any delivery inquiries or special requests.

Ready to experience footwear that works for you? Shop our collections today and look forward to comfortable delivery!